Privacy Policy

All you need to know about our Privacy Policy

Privacy Policy

At dhowcruises.ae, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or interact with our website. By accessing our website, you consent to the terms described in this policy.

1. Information We Collect

When you interact with our site, we may collect the following personal data:

  • Full name
  • Email address
  • Contact number and WhatsApp number
  • Booking details (e.g., tour date, number of persons)
  • IP address and browser/device information (for analytics purposes)

2. How We Use Your Information

We use your data to:

  • Confirm bookings and send tour details
  • Process payments and invoices
  • Improve our services and user experience
  • Communicate promotions, updates, and offers (only if you opt in)
  • Comply with legal obligations or resolve disputes

3. Data Security

We store your information on secure servers. We implement appropriate security measures to prevent unauthorized access, misuse, or disclosure of your personal data.

  • Note: We do not store or share your credit/debit card details with any third parties.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except when:

  • It's necessary to complete your booking (e.g., confirming with cruise partners)
  • Required by law or government authorities
  • You have provided explicit consent

5. Cookies & Tracking

Our website uses cookies to enhance your browsing experience and gather anonymous visitor statistics. You may disable cookies in your browser settings, though this may affect website functionality.

6. Marketing Communication

With your consent, we may send you promotional emails or WhatsApp messages about offers and updates. You can unsubscribe anytime by clicking the opt-out link in the email or contacting us directly.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware of such data being submitted, we will take immediate action to delete it.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. We encourage you to check this page regularly. Any changes will take effect immediately upon posting.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

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